I’ve had a dozen issues (some because I’ve forgotten how I got to the point the app crashed, or how to find the restore button, others just failures in the app) over the 3 years I’ve used the app, and customer service and follow up is amazing, nearly perfect! For anyone who gets baffled at times, or stuck, the response to queries is great! There are still 2 processes I’d like in PicsArt that I hope will be implemented: 1) Selective layer undo, or redo. If I could give it 10 stars I would!!! First Update-I’d like to add another positive note about the customer service. It's THE one! It's the Swiss Army Knife of digital art & photography apps! I especially love the stickers, #freetoedit & remix images that I enjoy turning into my unique reimagined images. PicsArt is not just one of my go-to apps for blending, and doing surreal edits, and an occasional photo-correction. As an app adventurer, I have over 70 camera, manipulation, graphics and editing apps on my iPad.